SMS Consent & Text Message Policy
At Ayuv Wellness and Regenerative Medicine ("AyuvWell"), we use SMS text messages to keep you informed about your appointments, events, and wellness journey. This page explains how we collect consent, what messages you may receive, and how to manage your preferences.
Last updated: February 2026
What Messages You May Receive
Appointment Reminders
Receive reminders about your upcoming appointments, including date, time, and location details.
Example message:
"AyuvWell: Reminder - Your appointment is tomorrow, Feb 15 at 10:00 AM. Reply HELP for help or STOP to cancel texts."
Event Notifications
Get notified about seminars and events you've registered for, including updates and reminders.
Example message:
"AyuvWell: Your registration for "Regenerative Medicine Seminar" on Feb 20 at 4:00 PM is confirmed! Check your email for QR code."
Booking Confirmations
Instant confirmation when you book an appointment or register for an event.
Example message:
"AyuvWell: Your consultation has been scheduled for Feb 18 at 2:30 PM at our Gainesville location. Reply STOP to opt out."
Service Updates
Important updates about your scheduled services, including any changes or cancellations.
Example message:
"AyuvWell: Important - Your appointment on Feb 15 has been rescheduled to Feb 16 at 11:00 AM. Questions? Call 352-353-1969."
How We Collect Your Consent
We only send SMS messages to users who have explicitly opted in. You can provide consent through the following methods on our website:
Event Registration Forms
When registering for our free educational seminars at ayuvwell.com/events
Appointment Booking
When scheduling consultations or appointments through our website
Consultation Request Forms
When requesting a free consultation at ayuvwell.com/consult
Website Footer
Through our SMS signup form in the website footer
Consent Checkbox Language
When you opt in, you will see a checkbox with language similar to:
☑️ I agree to receive SMS text messages from AyuvWell for appointment reminders, event notifications, and service updates. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. View our SMS Consent Policy and Privacy Policy.
Message Frequency
The number of messages you receive depends on your activity with AyuvWell:
- Appointment reminders: 1-2 messages per scheduled appointment
- Event notifications: 1-3 messages per registered event
- Promotional messages: Up to 4 messages per month (if opted in)
Message & Data Rates
Standard message and data rates from your mobile carrier may apply. AyuvWell does not charge for SMS messages, but your carrier's standard rates will apply.
Note: If you have an unlimited texting plan, SMS messages from AyuvWell are typically included at no additional cost. Contact your carrier for details about your specific plan.
How to Opt Out or Get Help
To Stop Receiving Messages
You can opt out at any time by replying to any message with:
STOP
You will receive a confirmation message and will no longer receive SMS messages from AyuvWell. You can re-subscribe at any time by opting in again through our website.
To Get Help
If you need assistance or have questions, reply to any message with:
HELP
You will receive information about how to contact us and manage your SMS preferences.
You can also contact us directly:
SMS Keywords
| Keyword | Action |
|---|---|
| STOP | Unsubscribe from all SMS messages |
| HELP | Receive help information and contact details |
| START | Re-subscribe to SMS messages after opting out |
| YES | Confirm opt-in to SMS messages |
Your Privacy & Data
We take your privacy seriously. Your phone number and SMS consent information are:
- Stored securely in compliance with industry standards
- Never sold to third parties
- Used only for the purposes described in this policy
- Protected under HIPAA regulations for health-related information
For complete details about how we handle your personal information, please review our Privacy Policy.
Questions About Our SMS Policy?
If you have any questions about this SMS Consent Policy or how we use text messaging, please don't hesitate to contact us.