Privacy Policy
At Ayuv Wellness and Regenerative Medicine ("AyuvWell," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Effective Date: February 2026 | Last Updated: February 2026
1. Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you use our website or services.
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
Health Information
- Medical history
- Current health conditions
- Medications
- Treatment preferences
- Health goals
Communication Preferences
- SMS consent status
- Email preferences
- Marketing opt-in choices
- Preferred contact method
Website Usage
- Pages visited
- Time spent on site
- Browser type
- Device information
- IP address
2. How We Use Your Information
We use the information we collect for the following purposes:
- 1Provide Healthcare Services: To schedule appointments, provide treatments, and manage your care.
- 2Communications: To send appointment reminders, event notifications, and respond to your inquiries.
- 3Marketing (with consent): To send promotional materials about our services and events when you've opted in.
- 4Improve Our Services: To analyze usage patterns and enhance your experience on our website.
- 5Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
Healthcare Providers
We may share health information with other healthcare providers involved in your care, as permitted by HIPAA.
Service Providers
We work with trusted third-party service providers who help us operate our business (e.g., appointment scheduling, SMS services). These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
With Your Consent
We may share information with your explicit consent for purposes not covered by this policy.
4. HIPAA Compliance
As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). This means:
- Your Protected Health Information (PHI) is handled with the highest level of security and confidentiality.
- We use PHI only for treatment, payment, and healthcare operations unless you provide written authorization.
- You have the right to access, amend, and receive an accounting of disclosures of your PHI.
- Our staff receives regular HIPAA training to ensure compliance.
For more details, please see our HIPAA Notice of Privacy Practices.
5. SMS Communications
If you opt in to receive SMS text messages from AyuvWell, we will use your phone number to send:
- Appointment reminders and confirmations
- Event registration confirmations and reminders
- Service updates and important notifications
- Promotional messages (only if you've opted in to marketing)
Your SMS Rights
- • Reply STOP to any message to unsubscribe
- • Reply HELP for assistance
- • Message and data rates may apply
- • Message frequency varies based on your activity
7. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
SSL/TLS encryption for all data transmission
Access Controls
Restricted access to authorized personnel only
Secure Storage
Data stored on secure, compliant servers
8. Your Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct any inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information, subject to legal requirements.
Right to Restrict Processing
You can request that we limit how we use your personal information.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: